English For Call Center Step-By-Step Lesson Notes
1. Baskı
9786258757811
2026
Printed Price:
300,00 TL
- Özet
- Künye
- DRM Conditions
1. General Information and About Yourself
2. Call Center Organization
3. Understanding The Customer
4. Transferring Calls
5. Handling Customer Complaints
6. Dealing With Difficult Customers
7. Explaining Problems & Giving Solutions
8. Upselling & Cross-Selling
9. CV Writing
10. Job Interview
11. Working as a 112 Emergency Operator
12. The Hotel Industry and Office Department
13. Digital Marketing
14. Appendix: Conjunction, Preposition, Adverb
References
- Mehmet Akif Çakırer
- 9786258757811
- Ekin Yayınevi
- 2026
- İşletme
This book can be used for the period specified by the following Digital Rights Management (DRM) Conditions:
- No
- No
- 1
- No
- No
- The user number given by the system will be displayed as a watermark on each page.
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